关于休闲西餐厅的购买动机识别-调查问卷模板-问卷网

B3.您喜欢某餐厅的哪些方面呢？（选择所有贴近您情况的选项）【多选】

食物美味

有最好的汉堡

季节菜单带来新鲜的体验

食材新鲜且品质好

食物的选择很多

有100个短饮挑战

有标准饮品买一送一的欢乐时光促销

鸡尾酒很独特，也很好喝

饮品的选择很多

作为连锁品牌，服务质量能保持一致

服务员对产品熟悉度高

服务暖心而友好

服务员训练有素

装饰风格很酷

适合和朋友或家人一起消遣

露台舒适

时尚炫酷的音乐

气氛轻松、很小资

适合庆祝特殊时刻和节日

适合一个人吃饭

适合和朋友聚餐

适合商务会谈

适合有孩子的家庭聚餐

适合约会

价格合理

促销力度大

性价比高

其他【请注明】

我对某餐厅了解不多

C5.是什么原因让您去某餐厅的次数更多了呢？ [多选]

服务友好

餐厅非常整洁

更照顾儿童

装修时尚

整体气氛好

食物 (味道好/高质量)

饮品 (好喝/高质量)

有特色菜品

有特色饮品

提供的选择很多

有季节性菜单

各门店产品品质和服务水平一致

性价比高

地理位置很方便

更多的特价/促销

其他, 请注明

C6.您的意见对我们来说很重要。总体上，您对某餐厅有什么不喜欢的地方吗？【多选】

服务

食品

饮品

不喜欢装修风格

不喜欢用餐氛围

促销活动少

性价比低

地理位置不方便

其他，请注明

C7.以下哪项提升可以让您对某餐厅的服务非常满意呢？【多选】

服务速度快

服务员对菜单的熟悉度高

服务员对顾客的关注度高

服务员热情友好

服务员主动和客人打招呼，欢迎并和顾客告别

当我就餐遇到问题时，服务员能快速解决问题

当我提出建议时，服务员能给我反馈

当我再来的时候，服务员能记得我

能够为我着想

其他，请注明

C8.以下哪项提升可以让您对某餐厅的食物非常满意呢？【多选】

食物的温度恰到好处

食材新鲜

出菜质量高

食物的口感好

食物的摆盘让人很有食欲

味道好

口味不咸不谈刚刚好

很健康

食物份量足

其他，请注明

C9.以下哪项提升可以让您对某餐厅的饮品非常满意呢？【多选】

饮品的温度恰到好处

配料新鲜

饮品品质量高

饮品颜值高

饮品口味佳

饮品口味调制均衡

更多健康选择

饮品分量足

其他，请注明

C10.以下哪项提升可以让您对某餐厅的环境非常满意呢？【多选】

更好听的音乐

更整洁的餐厅

更舒适的室内温度

更多针对儿童的设施

更符合潮流的装修风格

不吵闹

可以更好地看体育赛事

灯光恰到好处

桌子之间有足够空间

更舒适的座椅

更大的桌子

其他，请注明

C11.您想要在某餐厅菜单上增加哪种菜品？【多选】

更多有特色的菜品

更多开胃小食

更多有创意的早午餐（Brunch）

更多沙拉的选择

更多海鲜的选择

更多肉类选择，不仅限于牛排，还包括猪肉，鸡肉，羊肉等

更多碳扒的选择

更多多人或家庭套餐

更多儿童菜品

更多轻食菜品

更多甜点

其他，请注明

C12.您想要在某餐厅菜单上增加哪种饮料？【多选】

更多含酒精饮料

更多非酒精饮料

冰淇淋/奶昔

更多果汁类健康饮品

更有创造性的鸡尾酒

更多葡萄酒的选择

更多精酿啤酒

其他,请注明

C13.从整体上说，您对某餐厅感到满意吗？请用0-10分打分。10分代表非常满意，0分代表一点都不满意。

满意度 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★

B3.What do you like about blue frog [choose all that apply] 【Multiple choice】

Food is tasty

Best burger in town

Good seasonal offerings

High-quality ingredients

Great selection of food offering

Has the 100 shots challenge

Great Happy Hour

Cocktails are unique and tasty

Diversity of drink offering

Service quality is consistent

Staffs have good knowledge

Warm and friendly service

Staff are well-trained

Cool dcor

Place to hang out with friends or family

Nice terrace

Cool music

Good atmosphere

It is good place to celebrate events, moments and holidays

Good place to eat alone

Good for friends gathering

Good for businessmeeting

Good for family with kids

Good for a date

Prices are affordable

Good promotions

Value for money

Other【Specify】

I dont know much about blue frog

C5.What drives you to come to blue frog more frequently than before in the recent year? [Multiplechoice]

Warm service

High Cleanliness of the restaurants

Kids- friendly

Decoration is fashionable

Overall atmosphere

Food offering (taste/quality)

Drink offering (taste/quality)

Have signature food

Have signature drink

Diversity of the offers

Have seasonal offers

Keep standard across all venues

Value for money

Location is convenient

More special offers/promotions

Others, please be specific

C6.We love the feedback. Is there anything that you dislike about blue frog?【Multiple choice】

Service

Food quality

Drinks quality

Dislike the decoration

Dislike the atmosphere

Less discount/promotion

Not value for money

Location is not convenient

Others , please be specific

C7.Which of the followingcould we have improved on to make you highly satisfied with the service?【Multiple choice】

Speed of service

Staff’s knowledge of the menu

Attentiveness of staff

Friendlier service

Receive greetings and farewell from staff

Resolve the problem I experienced during my visit

Respond to my feedback and suggestions

Recognize me when I visit again

Staff was considerate

Others, be specific

C8.Which of the followingcould we have improved on to make you highly satisfied with the food?【Multiple choice】

Food served at proper temperature

Fresher ingredient

Food or drinks are prepared properly

Food texture

Food or drinks presentations are appetizing

Food or drinks are tasty

Flavor is well-balanced

More healthy choices

Satisfying portion

Others, be specific

C9.Which of the followingcould we have improved on to make you highly satisfied with the drinks?【Multiple choice】

Drinks served at proper temperature

Fresher ingredient

Drinks are prepared properly

Drinks presentations are appetizing

Food or drinks are tasty

Flavor is well-balanced

More healthy choices

Satisfying portion

Others, be specific

C10.Which of the following could we have improved on to make you highly satisfied with the environment of blue frog? 【Multiple choice】

Better music

The cleanliness of the restaurant

Comfortable indoor temperature

Kids friendly

Decoration is trendy

Not noisy

Better for watching sports games

Proper lighting

Enough space between tables

Seats are comfortable

Bigger table

Others, be specific

C11.Whatdishes would you like to see added to the menu of blue frog?【Multiple choice】

More signature dishes

More snacks

More creative brunch dish

More choices of salads

More choices for seafood dishes

More meat dishes，not only steak but also port,Chicken, lamb etc.

More choice for grills

More sets for group/family

Diversity of the offerings for kids

Dietary. Light menu

More desserts

Others, please specify

C12.What drinks would you like to add in the menu of blue frog?【Multiple choice】

Diversity of alcohol beverages

Diversity of non-alcohol beverages

Ice-cream/Shakes

Tasty and healthy smoothie,juice

More creative cocktails

More wine selections

More craft beers

Others, please specify

C13.Using a scale of 0-10, where 10 means extremelysatisfiedand 0 means not satisfied at all, what is your overall satisfactiontowardsblue frog?

satisfaction ★ ★ ★ ★ ★ ★ ★ ★ ★ ★

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