Factors influencing online shopping choices
介绍
本模板旨在收集影响消费者在线购物决策的因素。帮助您了解消费者偏好、评估各因素影响力、分析购物行为，适合电商从业者和市场调研人员制定营销策略。 标签
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4个月前
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Factors influencing online shopping choices
Thank you for taking part in this survey. We aim to understand the factors that affect your online shopping decisions. Your insights will be highly valuable. Please answer the following questions.
Q1:Which factor do you think has the most impact on your online shopping choices?
Product reviews
Discounts and promotions
Delivery speed
Website user experience
Brand reputation
Return policy
Product variety
Customer service
Social proof
Mobile app functionality
Payment security
Personalization
Packaging
Environmental friendliness
Influencer recommendations
Product availability
Loyalty programs
Q2:Which factor do you think has the least impact on your online shopping choices?
Product reviews
Discounts and promotions
Delivery speed
Website user experience
Brand reputation
Return policy
Product variety
Customer service
Social proof
Mobile app functionality
Payment security
Personalization
Packaging
Environmental friendliness
Influencer recommendations
Product availability
Loyalty programs
Q3:Which factor do you think is the most influential in making you choose one online store over another?
Product reviews
Discounts and promotions
Delivery speed
Website user experience
Brand reputation
Return policy
Product variety
Customer service
Social proof
Mobile app functionality
Payment security
Personalization
Packaging
Environmental friendliness
Influencer recommendations
Product availability
Loyalty programs
Q4:Which factor do you think is the least influential in making you choose one online store over another?
Product reviews
Discounts and promotions
Delivery speed
Website user experience
Brand reputation
Return policy
Product variety
Customer service
Social proof
Mobile app functionality
Payment security
Personalization
Packaging
Environmental friendliness
Influencer recommendations
Product availability
Loyalty programs
Q5:Which factor do you think has the biggest impact on your loyalty to an online retailer?
Product reviews
Discounts and promotions
Delivery speed
Website user experience
Brand reputation
Return policy
Product variety
Customer service
Social proof
Mobile app functionality
Payment security
Personalization
Packaging
Environmental friendliness
Influencer recommendations
Product availability
Loyalty programs
Q6:Which factor do you think has the smallest impact on your loyalty to an online retailer?
Product reviews
Discounts and promotions
Delivery speed
Website user experience
Brand reputation
Return policy
Product variety
Customer service
Social proof
Mobile app functionality
Payment security
Personalization
Packaging
Environmental friendliness
Influencer recommendations
Product availability
Loyalty programs
Q7:Which factor do you think has the greatest influence on your decision to purchase a new product online?
Product reviews
Discounts and promotions
Delivery speed
Website user experience
Brand reputation
Return policy
Product variety
Customer service
Social proof
Mobile app functionality
Payment security
Personalization
Packaging
Environmental friendliness
Influencer recommendations
Product availability
Loyalty programs
Q8:Which factor do you think has the least influence on your decision to purchase a new product online?
Product reviews
Discounts and promotions
Delivery speed
Website user experience
Brand reputation
Return policy
Product variety
Customer service
Social proof
Mobile app functionality
Payment security
Personalization
Packaging
Environmental friendliness
Influencer recommendations
Product availability
Loyalty programs
Q9:Which factor do you think has the biggest impact on your perception of the quality of an online product?
Product reviews
Discounts and promotions
Delivery speed
Website user experience
Brand reputation
Return policy
Product variety
Customer service
Social proof
Mobile app functionality
Payment security
Personalization
Packaging
Environmental friendliness
Influencer recommendations
Product availability
Loyalty programs
Q10:Which factor do you think has the smallest impact on your perception of the quality of an online product?
Product reviews
Discounts and promotions
Delivery speed
Website user experience
Brand reputation
Return policy
Product variety
Customer service
Social proof
Mobile app functionality
Payment security
Personalization
Packaging
Environmental friendliness
Influencer recommendations
Product availability
Loyalty programs
Q11:Which factors do you consider when making an online purchase decision?
Product reviews
Discounts and promotions
Delivery speed
Website user experience
Brand reputation
Return policy
Product variety
Customer service
Social proof
Mobile app functionality
Payment security
Personalization
Packaging
Environmental friendliness
Influencer recommendations
Product availability
Loyalty programs
Q12:Which factors do you think have the biggest influence on your online shopping behavior?
Product reviews
Discounts and promotions
Delivery speed
Website user experience
Brand reputation
Return policy
Product variety
Customer service
Social proof
Mobile app functionality
Payment security
Personalization
Packaging
Environmental friendliness
Influencer recommendations
Product availability
Loyalty programs
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