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Factors influencing online shopping choices

Thank you for taking part in this survey. We aim to understand the elements that affect your online shopping decisions. Please respond to the following questions.

Q1:Which factor do you believe has the most significant impact on your online shopping choices?

Website user interface
Delivery speed
Return policy
Online reviews
Loyalty programs
Mobile app functionality
Product variety
Discounts and promotions
Customer service
Privacy policy
Payment security
Social proof
Brand reputation
Seasonal offers
Technological innovation
Green initiatives
Product availability

Q2:Which factor do you think has the least impact on your online shopping choices?

Website user interface
Delivery speed
Return policy
Online reviews
Loyalty programs
Mobile app functionality
Product variety
Discounts and promotions
Customer service
Privacy policy
Payment security
Social proof
Brand reputation
Seasonal offers
Technological innovation
Green initiatives
Product availability

Q3:Which factor do you consider to be the most influential in determining your online shopping frequency?

Website user interface
Delivery speed
Return policy
Online reviews
Loyalty programs
Mobile app functionality
Product variety
Discounts and promotions
Customer service
Privacy policy
Payment security
Social proof
Brand reputation
Seasonal offers
Technological innovation
Green initiatives
Product availability

Q4:Which factor do you think is the least influential in determining your online shopping frequency?

Website user interface
Delivery speed
Return policy
Online reviews
Loyalty programs
Mobile app functionality
Product variety
Discounts and promotions
Customer service
Privacy policy
Payment security
Social proof
Brand reputation
Seasonal offers
Technological innovation
Green initiatives
Product availability

Q5:Which factor do you believe has the greatest impact on your loyalty to an online store?

Website user interface
Delivery speed
Return policy
Online reviews
Loyalty programs
Mobile app functionality
Product variety
Discounts and promotions
Customer service
Privacy policy
Payment security
Social proof
Brand reputation
Seasonal offers
Technological innovation
Green initiatives
Product availability

Q6:Which factor do you think has the least impact on your loyalty to an online store?

Website user interface
Delivery speed
Return policy
Online reviews
Loyalty programs
Mobile app functionality
Product variety
Discounts and promotions
Customer service
Privacy policy
Payment security
Social proof
Brand reputation
Seasonal offers
Technological innovation
Green initiatives
Product availability

Q7:Which factor do you think has the greatest influence on your decision to recommend an online store to others?

Website user interface
Delivery speed
Return policy
Online reviews
Loyalty programs
Mobile app functionality
Product variety
Discounts and promotions
Customer service
Privacy policy
Payment security
Social proof
Brand reputation
Seasonal offers
Technological innovation
Green initiatives
Product availability

Q8:Which factor do you think has the least influence on your decision to recommend an online store to others?

Website user interface
Delivery speed
Return policy
Online reviews
Loyalty programs
Mobile app functionality
Product variety
Discounts and promotions
Customer service
Privacy policy
Payment security
Social proof
Brand reputation
Seasonal offers
Technological innovation
Green initiatives
Product availability

Q9:Which factor do you think has the greatest impact on the effectiveness of online store marketing?

Website user interface
Delivery speed
Return policy
Online reviews
Loyalty programs
Mobile app functionality
Product variety
Discounts and promotions
Customer service
Privacy policy
Payment security
Social proof
Brand reputation
Seasonal offers
Technological innovation
Green initiatives
Product availability

Q10:Which factor do you think has the least impact on the effectiveness of online store marketing?

Website user interface
Delivery speed
Return policy
Online reviews
Loyalty programs
Mobile app functionality
Product variety
Discounts and promotions
Customer service
Privacy policy
Payment security
Social proof
Brand reputation
Seasonal offers
Technological innovation
Green initiatives
Product availability

Q11:Which factors do you take into account when choosing an online store?

Website user interface
Delivery speed
Return policy
Online reviews
Loyalty programs
Mobile app functionality
Product variety
Discounts and promotions
Customer service
Privacy policy
Payment security
Social proof
Brand reputation
Seasonal offers
Technological innovation
Green initiatives
Product availability

Q12:Which factors do you think have the greatest influence on your online shopping experience?

Website user interface
Delivery speed
Return policy
Online reviews
Loyalty programs
Mobile app functionality
Product variety
Discounts and promotions
Customer service
Privacy policy
Payment security
Social proof
Brand reputation
Seasonal offers
Technological innovation
Green initiatives
Product availability
问卷网
Factors influencing online shopping choices
介绍
本模板旨在提供分析影响网购选择因素的调研方案。帮助您了解消费者对界面、物流、优惠等因素的看法，分析影响网购频率、忠诚度、推荐意愿的关键因素，适合电商从业者优化运营策略。
标签
影响因素
网购频率
网购选择
店铺忠诚
推荐因素
关于
官方
来源
4个月前
更新
1196
频次
12
题目数
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