cross-border e-commerce customer loyalty
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The questionnaire is designed for academic research of cross-border E-commerce customer loyalty. No any private information would be released. Thank you very much for your help.
Q1:How often do you browse the cross-bordershopping website?
Q2:How often do you shop oninternet internationally?
Q3:What’s the reason for you to shop on internetinternationally?
Q4:Do you often shop in the same store on internet?
Q5:If you often shop in the same store on internet, what’s the reason foryou to choose it?
Q6:What makes you don’t want to look for another store to shop on internet?
Q7:Which do you care most among thefollowing choices?
Q8:The longest delivery time you can accept is:
Q9:Doyou prefer to choose the products of famous brand when you shop on internetinternationally?
Q10:Do you care about the credit level of thestore?
Q11:What do you worry about most when youshop on line?
Q12:Willyou give up purchase because you don’t understand the language of productintroduction?
Q13:Do you think a seller is not qualified if the language of his website isnot standard?
Q14:Would you mind if the product is notintroduced by your mother language?
Q15:Do you like to often receivegreetings from the previous seller?
Q16:Do you prefer to choose the store with online customer service?
Q17:Which one do you like most among thefollowing promotion methods?
Q18:Do you like to receive new products introduction from the previous seller?
Q19:Will you prefer to choose the same storeto buy if you have credits or coupons in that store?
Q20:Which do you usually use to shop on line?
Q21:What’s your age?
Q22:Your gender:
Q23:Your nationality is:
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