Customer Satisfaction Questionnaire

Dear customer,Thank you for choosing Distinct HealthCare. The following is a questionnaire, and we would appreciate it very much if you take a few minutes to give us feedback.Your opinion will be cherished and help us to improve our service.

Q1:Wasyour appointment made in a timely manner?

Yes,very timely

timely

No,not at all

Q2:Were youtreated in a courteous and respectable way?

Very courteous

courteous

some was courteous

Discoureous

Q3:Didyou find our intake process reasonable ?

Very reasonable

reasonable

some was reasonable

Not reasonable

Q4:Didthe doctor communicate with you comprehensively before consulting?

Yes,very clearly

clearly

some was clearly

No，not at all

Q5:Didyou get a good understanding of the treatment advice suggested by our doctor?

Yes,very clearly

clearly

some was clearly

No，not at all

Q6:Didyou think it is professional and helpful when you communicate with the doctor?

Yes,very professional and helpful

professional and helpful

No，not at all

Q7:Didyou think our nurses were professional when assisting you in the clinic?

Yes,very professional

professional

some was professional

No，not at all

Q8:Didyou get a clear explaination of the usage and side effects of your medicine？

Yes,very clearly

clearly

some was clearly

No，not at all

Q9:Do youknow how to get your test results(if needed)?

Yes,I do

No，not at all

Q10:Do youfeel your privacy was respected in our clinic?

Yes,I do

No,not at all

Q11:Whatdo you think about our price system?

Yes,very fair

fair

some was expensive

very expensive

Q12:Are ourenvironment and sanitation reach to your expectation?

Yes,very clean

clean

some was clean

very unclean

Q13:Willyou recommend your family and friends toour clinic？

Yes,of course

possibly

No,not at all

Q14:Other valuable suggestionsfrom you:

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Customer Satisfaction Questionnaire

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1年前

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