汉秀剧场观众满意度调查表Questionnaire of the HanShow Theatre

欢迎您光临汉秀剧场，请您填写此调查表，您宝贵的建议和意见对我们将来继续为您提供更好的服务至关重要。谢谢！ Welcome to Han Show! Please fill in this questionnaire. Your valuable suggestions andopinions are critical for us to provide better services for you. Thank you!

:A. 基本情况 Pleaseselect the subject that best describes your concern

Q1:您是第几次来到本剧场：How many times have you been our theatre?

第一次 The first time

第二次 The second time

多次 Many times

Q2:您所持票源来自：Source of you ticket?

自己购票 Self-purchase

朋友赠送 Gift

单位组织 Company event

其他 Others

Q3:您通过何种方式了解剧场的演出信息：Where did you get the information regarding ourtheatre：

官方网站 The official website

咨询电话 400-909-6688 Hot line 400-909-6688

电视媒体 TV media

网络/新媒体 Internet/Digital media

公交、地铁、出租车、楼宇移动电视 Mobile TV on the bus, subway, taxi or office building

广告 Advertisement

朋友介绍 Friends

其他 Others

:B. 对演出剧场的评价 Pleaseevaluate our theatre in following areas

Q4:剧场环境 The environment of our theatre

1.剧场内外公共区域整洁卫生Cleanness of public areas inside and outside the theatre

2.剧场内的其他配套设施完好整洁Wellness of chairs and other facilities equipments in the theatre

3.卫生间清洁和纸、洗手液的配套Cleanness and preparation of tissue and liquid soap in the restroom

4.垃圾桶干净，无垃圾溢出Cleanness of trash can, any not removed trashes

5.保洁人员的服务态度和效率Service attitude and efficiency of housekeeping staffs

Q5:剧场设施设备Facilities and equipment in our theatre

1.剧场公共设施的完好情况和照明灯光布置Wellness of communal facilities and houselights in our theatre

2.剧场内安全通道标识和各类引导指示牌Emergency Exit signs and various guiding indication boards in the theatre

3.演出过程中的音响和灯光效果Sound and light effect during performance process

4.空调温度的舒适感受Comfortness of the temperature for air conditioning

Q6:剧场安全The safety of our theatre

1.通道通畅No objects are blocking the hallways stairs

2.剧场交通及停车库、车辆管理有序Order and management of parking lot

3.公共治安与观演的秩序维持Other of the public area and auditorium

4.您求助保安时，保安的响应和服务态度Response and service attitude of the security guard when you ask him for help

Q7:对演出的评价Please make an evaluationabout our theatre

1.服务人员的仪容仪表和举止Appearance and conduct of GSR

2.服务人员的礼貌用语Language courtesy of GSR

3.服务人员的服务态度Service attitude of GSR

4.检票秩序和进场引导Ticket checking order and access guide

Q8:您在剧场观看演出的过程中是否有过抱怨？Do you have any complaints when you watch the show in our theatre?

是 Yes

否 No

Q9:若有投诉，其原因是

节目质量 Show Quality

服务质量或态度 Service Quality and Attitude

演出票价 Show Ticket Price

环境设施 Facilities environmental

停车 Parking

其他 Other

Q10:抱怨和投诉Complaints about ourtheatre

1.投诉接待人员的服务态度Service attitude of complaint receptionists

2.投诉处理速度Complaint handling speed

3.投诉处理的结果Complaint handling result

Q11:综合评价Overall Assessments

1.剧场提供的服务与您的期望相比 The service received comparingto your Expectation

2.剧场提供的服务与其他剧场相比Service provided by the theatre comparing to other theatre

3.剧场的餐饮服务于其他场馆相比 Food and beverage service provided by the theatre comparing to other arenas

Q12:您还会来剧场观看演出吗？ Will you come to our theatre again?

会 Yes

不会 No

不知道 Not sure

Q13:您还会向亲朋好友推荐本剧场吗？ Will you introduce our theatre to your friends or families?

会 Yes

不会 No

不知道 Not sure

:观众信息 (我们承诺保密义务,请真实填写，我们会根据您填写的姓名和联系方式将中奖信息发送给您)Your information(Ourcommitment to privacy，we'll send you the prize information through your name and mobile phone)

Q14:姓名Name

Q15:性别 Gender

男Male

女Female

Q16:手机号码 Mobile Phone

Q17:生日Birthday

年

月

日

Q18:您居住的城市是：Whichcityareyouliving?

省份

城市

区/县

Q19:工作单位性质：Your profession:

行政/事业单位/非盈利机构 Government/Public institution/Non-Profit organizations

IT/通信/电子/互联网 IT/Communication/Electric/Website

金融业/商业 Finance/Business

商业服务 Service

专业技术 Professional Technical

教育业 Education

学生 Student

文化/传媒/娱乐/体育 Culture/Media/Entertainment/Sports

房地产/建筑业 The real estate/construction

能源/矿产/环保 Energy/Mineral/Environmental protection

其他Others

汉秀剧场观众满意度调查表Questionnaire of the HanShow Theatre

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