学员总体满意度调查问卷(入学时间大于1个月）

Q1:请选择您目前正在学习的中心。Please choose the center you are studying.

Q2:请填写您的学号以及Learning Coach/Tutor的信息Please mark your student number and your Tutor.

Q3:您的TUTOR在过去一个月中是以何种方式给您做Follow up的？（可多选）How did your tutor follow you during the last month?

Q4:您对过去一个月中学习教练的跟进是否满意?How would you rate the quality of your learning coach’s follow up during the last month?

Q5:您在与学习教练交流沟通的过程中，学习教练有没有主动的和您使用英语？Did your learning coach communicate with you in English initially? How much are you satisfied with it?

Q6:您是否充分了解了课件的学习方法？How much help do you think courseware provides you to improve your English?

Q7:您在LAB区学习遇到问题时，值班老师为您解答问题时是否耐心？Have you received patient instructions from teacher on Duty when you encounter problems in the lab area?

Q8:您对中心组织的活动是否感兴趣？How much does the curriculum help you to improve your English?

Q9:前台客服订课是否耐心、准确，使用英语?Did the customer service team accurately assist you booking classes with patience? Did they book classes for you in English?

Q10:前台客服订课是否耐心、准确，使用英语? Did the customer service team accurately assist you booking classes with patience? Did they book classes for you in English?

Q11:前台客服是否亲切、热情、专业？Does the customer service team appear to be friendly, enthusiastic and professional?

Q12:如果您还有其他建议，请写下来。 If you have any other suggestions, please write them down.