Customer Satisfaction Questionnaire

Dear customer！ Thanks for your long time supporting and concerning!In order to offer you better service and make our quality,shipment and service best match your needs,we developed this blank,please fill in the blank with any of your comments or suggestions,we will listen to your opinions with an openmind,thanks for your cooperation!

Q1:Customer information（Required)（Please find the custom number in the email,and fill in the following blank. ）

Custom No.:

Company name:

Preparer:

Title:

Q2: What do you think of our product quality?

excellent

good

fair

poor

very poor

Q3:Which quality indicators do you pay more attention to?

designs

technics

stability

functions

others

Q4:Compared with other suppliers,what do you think of our price?

very satisfied

satisfied

fair

expensive

very expensive

Q5:What do you think of our lead time?

satisfied

just so so

not satisfied

Q6:What do you think of our quote service?

very satisfied

satisfied

just so so

not satisfied

Q7:What do you think of our salesperson professional knowledge service?

excellent

good

just so so

poor

very poor

Q8:What do you think of our sample making service?

very satisfied

satisfied

just so so

not satisfied

Q9:What do you think of our RD capabilities?

excellent

good

just so so

poor

very poor

Q10:What do you think of our after-sale service?

very satisfied

satisfied

just so so

not satisfied

Q11:Would you like to recommend other customers to us?

yes

maybe

Q12:Please give a score for the service of our salesperson? (The full score is 5)

options

Q13:Your other comments and suggestions(optional):

选项1

Customer Satisfaction Questionnaire

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1年前

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