IT Service Satisfaction Survey/IT服务满意度调查问卷

您好,我们正在进行一项关于IT服务满意度的调查,想邀请您用几分钟时间帮忙填答这份问卷。本问卷实行实名制,所有数据只用于统计分析, 请您放心填写。题目选项无对错之分,请您按自己的实际情况填写。谢谢您的帮助!/ Hello, We are doing a survey of IT service satisfication, we would like to invite you in a few minutes to help complete this questionnaire . This questionnaire  need real-name, all the data for statistical analysis only, please feel free to fill out. There is no right or wrong for subject options, please according to own actual situaltion to fill in. thanks for your help !

Q1:The IT staffs are polite alone to you duringyour communication with them. For this argument, you feel / IT部与您沟通过程中,态度始终很礼貌,对于这种说法,您:

非常同意Strongly Agree     
同意Agree      
基本同意Mostly Agree       
不同意Disagree     
非常不同意Strongly Disagree

Q2:As reporting theproblems of your PC or relative IT devices or Baan System or other applicationsystems to IT Staffs, they always will give you feedback by appointed time. Forthis argument, you feel /电脑或相关的IT设备故障或Baan系统或其他应用系统问题报告给IT部后,IT总能按约定的时间给予反馈。对于这种说法,您:

非常同意Strongly Agree     
同意Agree      
基本同意Mostly Agree       
不同意Disagree     
非常不同意Strongly Disagree

Q3:IT staffs willusually tell the root cause of problems and the general knowledge to avoid whenthey are helping solve the problems of PC or Baan system or other applicationsystems. For this argument, you feel /IT部在帮助您解决电脑故障或Baan系统或其他应用系统问题的过程中,通常会告知您问题产生的原因,及其如何避免的常识,对于这种说法,您:

非常同意Strongly Agree     
同意Agree      
基本同意Mostly Agree       
不同意Disagree     
非常不同意Strongly Disagree

Q4:The PC、Baan system and other application system configured bycompany for you can be normally used and improve your work efficiency. For thisargument, you feel/ 您能正常使用公司配备的电脑、Baan系统以及其他应用系统,并提高了工作效率,对于这种说法,您:

非常同意Strongly Agree     
同意Agree      
基本同意Mostly Agree       
不同意Disagree     
非常不同意Strongly Disagree

Q5:It’s helpful foryour work after you’ve got some basic computer trainings、Baan system and other application systems trainings incompany. For this argument, you feel/ 您在公司接受了电脑基础以及Baan系统和其他应用系统的培训,对您工作很有帮助,对于这种说法,您:

非常同意Strongly Agree     
同意Agree      
基本同意Mostly Agree       
不同意Disagree     
非常不同意Strongly Disagree

Q6:The email system configured by company canbasically meet your correlative work. For this argument, you feel/ 公司配备的电子邮件系统基本满足您相关方面的工作,对于这种说法,您:

非常同意Strongly Agree     
同意Agree      
基本同意Mostly Agree       
不同意Disagree     
非常不同意Strongly Disagree

Q7:For security, theInternet is limited for full accessing by company, which can reach your demandsof work and study during the working time. For this argument, you feel/ 为安全起见,公司对访问的网站做了一定限制,上班时间您能访问的网站能够满足您的工作学习需求,对于这种说法,您:

非常同意Strongly Agree     
同意Agree      
基本同意Mostly Agree       
不同意Disagree     
非常不同意Strongly Disagree

Q8:Regarding the IT service, do you have any comments and suggestions? Please adds more:您对IT服务,还有哪些评价和建议?请说明:

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IT Service Satisfaction Survey/IT服务满意度调查问卷
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